RETURNS POLICY

You can return an item if:

An item is the wrong size

You were sent the incorrect item(s)

There is a defect to the item(s)

Should you wish to return an item for any other reason, please contact sales@invictionapparel.co.uk & provide further information. Please note, you MUST provide proof of purchase (Receipt/ Order Confirmation/ Bank Statement).

We comply with all current UK Legislation surrounding the sale, return & refund of item(s). This means that, should you wish to return an item, you have up until 14 days after your order confirmation to notify us of your intent to return an item. Please send an email to sales@invictionapparel.co.uk, provide your name & order number, as well as a reason for your return. You must then send us the item(s) within 14 days of notifying us, in order to have a valid claim. Please send returned items to 3 Queensberry Avenue, Hillington Park, Glasgow, G52 4NL. After goods have been returned, your refund will be issued within 14 days, to the account in which your order was placed with. If you have any queries regarding this, please email sales@invictionapparel.co.uk & we will aim to provide you with the best support which we can offer.

Should you wish to exchange an item, please let us know which product & size you would like to exchange your returned item with. Returned items can only be exchanged for another product if they are of the same value. In instances where an item is being returned to exchange it with an item which is of a lower price than the original item, we will send you your new item, as well as a refund for the difference.

In accordance with UK Government Legislation, items may only be returned if they have not been damaged by the buyer (you) . This includes attempting to fix and/or alter item(s). Please try your best to return items with all relevant labels/ tags.

For more information about returns policies, please see Accepting returns and giving refunds: the law - GOV.UK (www.gov.uk)

PRIVACY POLICY

At Inviction Apparel, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.invictionapparel.co.uk to browse or purchase our gymwear products.

Information We Collect

We may collect personal information from you when you visit our website, register for an account, place an order, or participate in a survey or promotion. This information may include your name, email address, billing and shipping addresses, phone number, payment information, and other information that you voluntarily provide.

We may also collect certain non-personal information about your use of our website, such as your browser type, IP address, and pages visited. We use this information to improve our website and provide a better user experience.

Use of Your Information

We use your personal information to process your orders, communicate with you about your orders or our products, and improve our website and products. We may also use your information to send you marketing materials about our products or promotions, unless you opt out of receiving such communications.

We may share your information with third-party service providers who assist us with processing your orders, shipping your products, or processing payments, for example Royal Mail. These service providers are obligated to protect your information and only use it for the purposes for which it was provided.

We may also share your information with law enforcement or government agencies, when required by law or in response to a legal request.

Security of Your Information

We take measures to protect your personal information from unauthorised access, use, or disclosure. We use industry-standard encryption technologies to secure your sensitive information during transmission and storage.

While we take these measures to protect your information, we cannot guarantee the security of your information transmitted to us over the internet, and you use our website at your own risk.

Your Choices

You can choose not to provide us with certain personal information, but this may limit your ability to use certain features of our website or purchase our products.

You can also choose to opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or by contacting us at sales@invictionapparel.co.uk.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at sales@invictionapparel.co.uk.